Frequently Asked Questions

At Sierra Tucson, we know that education is the first step on the path to a healthier tomorrow. To learn more about the many benefits of residential treatment with us, please click on any of the questions below. If you have any questions that aren’t answered below, please let us know. We’re happy to provide you with all the information you need to make the best treatment decision for yourself or your loved one!

What is the average age of patients at Sierra Tucson?

The average age of our patients is 37 years old. However, we typically have a community filled with a core group of younger adults as well as older adults. All ages are represented within the treatment milieu, from 18 to 60-plus.

What is the average length of stay at Sierra Tucson?

Length of stay can vary from 30 to 90+ days, based on individual needs, program, and clinical progress in treatment. A minimum 30-day stay is required for Addictions programs and the Mood and Anxiety Program. The Eating Disorders Program, Pain Management Program, and the Program for Sexual and Trauma Recovery are designed for a minimum 45-day length of stay.

Do patients have private rooms?

Sierra Tucson’s beautiful lodges provide semi-private rooms (two patients per room) with full beds and amenities. They are designed much like nice hotel rooms so that patients feel comfortable and at ease. Our experience and outcomes research demonstrate that patients have a fuller, richer experience when they have a roommate. A private room may be available, based on clinical need.

Do patients have to make beds, clean floors, and do other chores?

At Sierra Tucson we prefer that individuals focus on the issues at hand rather than routine chores. However, patients are responsible to keep their rooms tidy on a daily basis. Patients are also asked to be respectful and responsible members of the therapeutic community.

What is a typical day like at Sierra Tucson?

Warm and welcoming accommodations are a great setting for the healing and change to occur.

Warm and welcoming accommodations are a great setting for the healing and change to occur.

The day for the patient begins early with breakfast at 6:45 a.m. (6:30 a.m. for eating disorder patients). A lecture, group, and/or community meeting are scheduled on some days. After lunch, patients attend specialty groups and family programs, depending on their needs and diagnoses. Dinner is served around 5:00 p.m., followed by evening lectures, relapse groups, counseling, assignments, and Twelve-Step meetings.

Sierra Tucson’s rich day of programming usually ends at 9:00 – 9:30 p.m. Also throughout the day, patients attend specific lectures and consult with doctors and specialty therapists, according to their specific needs. Other therapeutic activities may include Eye Movement Desensitization and Reprocessing (EMDR), Acupuncture, Equine-Assisted Therapy, Challenge Course, Yoga, fitness, and other healthy recreational activities.

Does Sierra Tucson have telephones available for use?

The telephones located in the lodges are turned on and off during certain periods every day to allow patients to communicate with their family and to return phone messages that have been left for them. Phone cards are available for purchase in the bookstore. In order to ensure a therapeutic milieu, however, it is the policy of Sierra Tucson that during the first three days of treatment, patients do not make any telephone calls. Upon admission, patients are allowed to call (under nursing supervision) a significant other person to advise of their safe arrival.

Are there visitation hours?

Visiting privileges are given at the discretion of the patient’s therapist, in accordance with the best interests of the patient. The unit therapist generally authorizes visitation after five full days of treatment—on Sundays and designated holidays. Visiting hours on Sundays are from 3:00 – 5:50 p.m. Visitors must follow the guidelines for appropriate attire and are asked to not bring any food, candy, soda, gifts, magazines, etc. to any patient. Visitors are required to check in at the main reception desk upon arrival.

What is the Family Program like at Sierra Tucson?

Sierra Tucson’s Family Program is an integral part of the treatment process. Patients are strongly encouraged to invite family members and/or significant others to participate in this four-day process, at no additional charge. The only cost to family members is the cost of travel, hotel accommodations, and meals (lunch is provided at Sierra Tucson, as well as dinner on Thursday evening). The Family Program begins on Monday at 8:00 a.m. and ends Thursday at 6:15 p.m.

The Family Program provides a time of healing for both patients and family, 18 years and over. Family members are provided educational opportunities to learn about different diseases and disorders plus time to process the years of pain that are brought on by addiction or behavioral issues. Continuing care recommendations are given to family members to support their ongoing recovery.

Inviting Family Members to the Family Program

Please see information on the Family Program page.

Why an Inpatient Program?

For many, inpatient treatment can be a last resort, a place to go when all else fails. In reality, it is a place of hope and rejuvenation, a place where miracles happen and lives begin to make sense again.

An inpatient experience allows you the opportunity to work on your personal issues for a significant amount of time without the distractions or interruptions of daily life. By immersing yourself in treatment for 30 days or more, you are able to look at all the facets of life, get to the roots of issues, evaluate relationships and patterns of living, and reprioritize and restructure your life to begin a healthier, more fulfilling future. It is a time of total honesty with yourself in a supportive, nurturing, and healing environment.

Sierra Tucson blends a truly individual program with a wide variety of therapeutic techniques and an environment that gives each patient the tools necessary to achieve the highest likelihood of ongoing recovery.

It doesn’t matter why someone seeks help—what matters is the courage displayed by the individual, family, or friend to take action and start a new journey of wellness. Addiction and mental/behavioral disorders are diseases. They affect a person biologically, psychologically, spiritually, emotionally, and socially and require treatment as well as ongoing attention.

Not only is the patient impacted by disease, but the family is affected as well. The family is always an integral part of the healing and supporting process. Family members have the opportunity to learn about the disease and, more importantly, to begin healing themselves from what has often been years of pain.

Inpatient treatment can stop the cycle of addiction and disease. It can purge the system of years and years of abuse, neglect, depression, hopelessness, shame, and fear. Treatment can give you the opportunity to live again—to realize that you are a good person with a bad disease. Inpatient treatment can help individuals start over with the tools, support, honesty, and courage to take back what has been taken—a deep appreciation for life, wellness, family. . . and hope! We are all miracles!

Frequently Asked Questions About Treatment at Sierra Tucson

What is the admissions process?

  1. Complete the web form and A Licensed Clinical Professional will contact you for a brief conversation about why you are seeking treatment and to answer any questions you may have about the program.
  2. You will be put in contact with Sierra Tucson Admissions and Finance Team for an assessment and they will assist you in scheduling your admission.

When does treatment start?

  1. You will work with the admissions staff to determine a start date that works best for your schedule.

How long is the program?

  1. Sierra Tucson programs are a minimum of 30 days and may continue through 90 days depending on your individual needs.

What can I do about my job while I am in treatment?

  1. People can take a medical leave of absence from work without disclosing to their employer what type of treatment they are receiving.
  2. If you own your own business and/or have obligations while in treatment, we will work with you to ensure that you have access.

Will I get to talk to my loved ones while I am in treatment?

  1. Yes. There are phones located throughout the facility that can be accessed when you are not participating in your treatment.
  2. We also have a family week, where you can invite your loved ones to participate in treatment with you.

Can I Use Insurance for Treatment at Sierra Tucson?

Yes, you can.  Sierra Tucson is an “in network” provider for many carriers and also can utilize “out-of-network” benefits for many other major carriers. Visit our insurance page to read more.

What about privacy?

  1. All information you provide is CONFIDENTIAL and protected by law.

For more information, please call us anytime at 1-(800) 842-4487 or speak confidentially online with a caring staff member. You may also contact us by e-mail to request more information.