Your patient’s decision to enter a Sierra Tucson treatment program is very important—one that will affect the rest of their lives. We are committed to providing the highest quality treatment experience. It is our goal that, as we individualize the treatment plan to fit each person’s clinical needs, our patients will gain hope, insight, tools, and strength to live a life of purpose and fulfillment.
In order to help you support your clients in their admission to Sierra Tucson and to help in planning for their treatment experience, we have compiled the following information:
A treatment professional or potential patient or family member may call our Intake Department (U.S.A. toll-free (800) 842-4487; U.K. Freephone 0800 891166) to speak with an Intake Coordinator. The Intake Coordinator will work hand-in-hand with the prospective patient throughout this process:
A referring treatment professional will be called within 24 hours of a patient’s admission to let them know of the patient’s safe arrival. The patient will be asked to sign a release for their outside treatment professionals after the first 24 hours. Provided the patient appropriately signs a release for their outside treatment providers, a Sierra Tucson Unit Therapist will reach out to you weekly regarding treatment updates, medication changes, and continuing care planning. (Please note, if you do not receive communication from the Sierra Tucson treatment team, it is likely due to the absence of a signed release. We respect patients’ rights for confidentiality, and we consider not being able to communicate with the entire treatment team, including you—the outside professional, to be a clinical issue that will be addressed in treatment.)
The Family Program is typically held during the patient’s third to fourth week of treatment. Family members will be contacted by the patient’s Family Therapist after the patient completes their Family Invitation List and signs releases (typically within the first week of treatment). If at any time you are having challenges with communication while your patient is in treatment or wish to speak to someone regarding professional events offered by Sierra Tucson in your region, feel free to reach out to yourRegional Clinical Outreach Coordinator.